Privacy Policy

Effective Date: 18/06/2025

ReadySet Assemblers values your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services.

1. What Information We Collect

We may collect the following types of personal information:

Full name
Phone number
Email address
Residential or business address
Payment details (for billing purposes only)
Booking history or service preferences
Any information you choose to provide through our contact forms, emails, or phone calls

We only collect personal information that is reasonably necessary for our business functions and activities.

2. How We Collect Your Information

We may collect your information when you:

Book a service on our website, by phone, or via email
Contact us through our website form, email, or social media
Make a payment or request an invoice
Subscribe to our communications (e.g. newsletters)
Provide feedback or make a complaint

3. How We Use Your Information

We use your information to:

Confirm and manage your bookings
Deliver our services efficiently
Respond to enquiries or feedback
Process payments and issue invoices
Comply with legal obligations
Improve our services and website performance

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Personal Information

We may disclose your personal information:

To our service technicians or subcontractors (only as necessary to perform the job)
To payment processing providers (e.g. card services or banks)
Where required by law (e.g. in response to a legal request or court order)
With your consent

All third parties we engage are expected to comply with Australian privacy laws.

5. Data Storage and Security

We take reasonable steps to ensure your personal information is protected against unauthorised access, misuse, loss, or disclosure. This includes secure digital storage, access restrictions, and data encryption where appropriate.

6. Access and Correction

You may request access to the personal information we hold about you, or request that we correct any inaccurate or outdated details.

To do so, please contact us at:
Email: support@readysetassemblers.com.au
Phone: [Insert Business Number]

We will respond to your request within a reasonable timeframe, usually within 10 business days.

7. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve user experience and gather anonymous usage statistics. You can disable cookies in your browser settings at any time.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

ReadySet Assemblers
Email: support@readysetassemblers.com.au
Location: Queensland, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.